Reliant Octel 300 Specifikace stáhnout pdf (Strana 184)

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IP Office Product Description

IP Office 4.2

Page 184

Issue 18.b.- (08 July 2008)

9. SoftConsole

SoftConsole is the PC based Windows Operator Console for IP Office. SoftConsole has been designed to

improve operator service by providing the operator with call information and available call actions to simplify

call handling and give the appropriate response to the caller. With this easy to use software tool the operator

can maintain visibility of the number and type of calls waiting and so ensure that clients are greeted in a

professional manner. SoftConsole has a similar look and feel to the Phone Manger application and can be

minimized in the Windows system tray when not in use, but will pop up on the screen when a call is received.

SoftConsole has been designed to be easy to use, while offering a look and feel, which will appeal to

experienced and novice operators alike.

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